Privacy Policy

Effective date: October 28, 2026

This policy describes how STEMSA LLC, doing business as Nibbles ("Nibbles", "we", "us"), of Batavia, Ohio, handles information collected through the Nibbles access-request form.

1. What we collect

When you submit the access-request form, we collect the details you enter: your company name, your name, your phone number and your email address. We also record whether you ticked the text-message consent box and when you submitted the request.

2. How we use it

We use this information only to review your request and to send you one text message or email telling you the decision. We do not use it for advertising or marketing.

3. Text messages

• We send text messages only to people who requested access and ticked the consent box on the form.
• We send at most a few messages per request, relating only to the decision on that request.
• Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help, or email afranckewitz@gmail.com.
• Mobile opt-in data and text-messaging consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes.
• Consent to receive text messages is not a condition of requesting access; you may give an email address and decline texts.

4. Service providers

Twilio Inc. acts as our messaging service provider. It delivers our text messages and processes your phone number and message content for that purpose only. We do not otherwise share your information with third parties, except where required by law.

5. Retention

Requests that are denied are purged within 24 hours of the decision. Information for approved requests is kept while the account is active and deleted when the account is closed, unless we must keep it by law. You can ask us to delete your information at any time by emailing us.

6. Security

We take reasonable steps to protect your information, including limiting access to it and using encrypted connections. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

7. Your choices

You can opt out of texts by replying STOP, and you can ask to see, correct or delete your information by emailing us.

8. Changes

We may update this policy. The effective date above shows when it last changed.

9. Contact

STEMSA LLC, doing business as Nibbles, Batavia, Ohio
Email: afranckewitz@gmail.com